Support
Hosting & care
You are not left with a login and a prayer. Every build includes 30 days post-launch support. After that, stay on a care plan or take the keys — you own the source either way.
What's included
Everything in the price.
Managed hosting
UK-based servers with 99.9% uptime SLA.
Daily backups
30-day rolling backups with one-click restore.
CMS & plugin updates
Core, plugin, and dependency updates tested and applied monthly.
Security monitoring
Malware scanning, firewall, and SSL certificate management.
Performance monitoring
Uptime alerts and Core Web Vitals tracked monthly.
1 hour of changes
Copy edits, image swaps, and minor layout changes each month.
FAQ
Common questions.
Do I have to use your hosting?
No. You can host anywhere. The care plan support is still available.
What happens if my site goes down?
We get an alert and respond within 2 hours during business hours.
Can I cancel the care plan?
Yes, with 30 days' notice. You keep your site and all files.
Ready to talk?
Tell us what you need and we'll come back with a clear answer within one working day.